Reimagine the World of Work
A series of new crises and challenges force business to make decisions in exceptional times. The war in Ukraine, geopolitical turmoil, the energy crisis, climate change, another recession and inflation are only some of the post pandemic hot topics on the leadership agenda worldwide. HR professionals and leaders are called to tackle the new challenges, turn adversity into opportunity and create new workplace.
Post Conference Free Workshop:
Getting more for less within the travel & tourism sector
Do not miss the opportunity to attend the free workshop presented by Peter Dorrington, Speaker, Co-Founder and Chief Strategy Officer, !
Post conference and after lunch break, Peter Dorrington – renowned expert in understanding what motivates customers and employees, will share practical lessons to equip professionals in the travel and tourism sector with effective strategies to attract more customers, higher spending, and costs; in an industry marked by increasing competition and evolving customer preferences, this is crucial for sustainable success.
Throughout the masterclass, real-world case studies and interactive discussions will provide practical insights and inspire creative thinking.
Topics covered include:
- What are the drivers of customer
- The changing expectations of travel & tourism
- Creating ‘wow’ moments without spending a lot of money
- Attracting and retaining talent in the sector – the key to tourism success
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