In the new ever-changing world, CX will yet a priority for brands and businesses for 2024 and beyond.
New technologies are transforming the business world. Global crises and current challenges are shaping the new V.U.C.A world (Volatility, Uncertainty, Complexity, Ambiguity). The climate change and its consequences, geopolitical crises, and the wars, are causing dynamic changes to all aspects of life, therefore to consumer’s behavior and demands.
Are CX professionals ready to tackle the new challenges and unleash the power of Customer Experience? CX Summit returns on January 25th, 2024. CX professionals and marketeers from all over the world will gather to discuss the future of CX. Join us and get access to valuable insights on the mega trends that are now defining the next day of Customer Experience.