ΙΝΣΕΤΕ

Διεύθυνση Εκπαίδευσης ΙΝΣΕΤΕ

Ο εκπαιδευτικός πυλώνας του ΙΝΣΕΤΕ σχεδιάζει και υλοποιεί εκπαιδευτικές δράσεις που ενδυναμώνουν, αναπτύσσουν, ενημερώνουν και κινητοποιούν τον σπουδαιότερο παράγοντας της τουριστικής εμπειρίας: Τον ΑΝΘΡΩΠΟ.

Με κεντρικό σύνθημα το «Συνδέοντας τον Τουρισμό με τους Ανθρώπους του» η Διεύθυνση εκπαίδευσης του ΙΝΣΕΤΕ  μελετάει τις εκπαιδευτικές ανάγκες των επαγγελματιών, ταξιδεύει στους ελληνικούς προορισμούς, γνωρίζει τους ανθρώπους και τις ιδιαιτερότητες του κάθε τόπου και των επιχειρήσεων του και μαζί με μία, συνεχώς εξελισσόμενη και δυναμική ομάδα συνεργατών, διοργανώνει σεμινάρια, συνέδρια και συνάπτει στρατηγικές συνεργασίες, που στόχο έχουν την ενδυνάμωση και την ανάπτυξη των δεξιοτήτων, των ικανοτήτων και της κουλτούρας των ανθρώπων του τουριστικού τομέα.

FIRST TIME HOUSEKEEPER, starting strong
Monday, 20 Oct 2025 - Wednesday, 22 Oct 2025
Online

F&B COST CONTROL MANAGEMENT, for beginners
Monday, 20 Oct 2025 - Wednesday, 22 Oct 2025
Online

LISTENING STRATEGIES, monitoring & evaluating the guests’ journey
Friday, 24 Oct 2025
Online

PROMPTING THE FUTURE OF TOURISM, AI & prompt engineering στον μετασχηματισμό της φιλοξενίας
Thursday, 30 Oct 2025
Online

GOOGLE ADS WORKSHOP, maximize your performance with strategy, AI & hands-on practice
Thursday, 30 Oct 2025 - Friday, 31 Oct 2025
Online

LONGER SHELF – LIFE DESSERTS, sustainable techniques for extended freshness & flavor preservation -Θεσσαλονίκη
Thursday, 30 Oct 2025 - Friday, 31 Oct 2025
Athens


MINDFUL LEADERSHIP | LEADING WITH INCLUSION, practical DEI leadership
Monday, 03 Nov 2025
Online

GIVING EFFECTIVE FEEDBACK, communicate effectively with your team
Monday, 03 Nov 2025 - Tuesday, 04 Nov 2025
Online

HOUSEKEEPING MANAGEMENT 2, next level
Tuesday, 04 Nov 2025 - Friday, 07 Nov 2025
Online

COCINA MEXICANA 360°, πρώτες ύλες - τεχνικές - plating - storytelling
Tuesday, 04 Nov 2025 - Wednesday, 05 Nov 2025
Online

REVENUE MANAGEMENT & CHANNEL OPTIMIZATION, profitability - positioning - smart reporting
Thursday, 06 Nov 2025 - Friday, 07 Nov 2025
Online

MINDFUL LEADERSHIP | THE CULTURE OF MICRO-ACTIONS, how micro-behaviors can build or break your workplace culture
Monday, 10 Nov 2025
Online

FRONT OFFICE MANAGEMENT, a complete management approach
Monday, 10 Nov 2025 - Wednesday, 12 Nov 2025
Online

UNDERSTANDING HOUSEKEEPING, a guide for non-housekeepers
Tuesday, 11 Nov 2025 - Wednesday, 12 Nov 2025
Online

ART OF MIGNARDISES IN HOSPITALITY, η λεπτομέρεια που ολοκληρώνει την εμπειρία φιλοξενίας - Θεσσαλονίκη
Tuesday, 11 Nov 2025 - Wednesday, 12 Nov 2025
Θεσσαλονίκη
Θεσσαλονίκη

HANDLING ONLINE REVIEWS, effective strategies to enhance customer experience
Thursday, 13 Nov 2025 - Friday, 14 Nov 2025
Online

MINDFUL LEADERSHIP |LEAD WITHOUT BURNOUT, smart leadership strategies to stay energized & mentally strong
Monday, 17 Nov 2025
Online

SELECTION & RECRUITMENT, turning a candidate into a loyal associate
Monday, 17 Nov 2025 - Thursday, 20 Nov 2025
Online

FROM FIN TO GIL, αξιοποιώντας ολόκληρο το ψάρι - Αθήνα
Tuesday, 18 Nov 2025 - Wednesday, 19 Nov 2025
Αθήνα


MIND THE GAP, bridging generational differences through healthy communication - Αθήνα
Thursday, 20 Nov 2025
Αθήνα


VOICE & COMMUNICATION, how to speak to be heard
Friday, 21 Nov 2025
Online

SERVICE SKILLS | WOW SERVICE SKILLS, the basics
Monday, 24 Nov 2025
Online

MINDFUL LEADERSHIP | STRONGER FROM WITHIN, cultivating mental resilience to thrive in uncertainty
Monday, 24 Nov 2025
Online

EVALUATE YOUR HOTEL PERFORMANCE, balanced scorecard & KPIs
Tuesday, 25 Nov 2025 - Friday, 28 Nov 2025
Online

ONE BREAD PROJECT, αξιοποίηση χρόνων & πόρων για premium αρτοποιία με μία βασική ζύμη
Tuesday, 25 Nov 2025 - Wednesday, 26 Nov 2025
Online

FRONT OFFICE ESSENTIALS, basic skills & knowledge for F.O. team members
Thursday, 27 Nov 2025 - Friday, 28 Nov 2025
Online

SERVICE SKILLS | WOW SERVICE SKILLS, mind games
Monday, 01 Dec 2025
Online

INCLUSIVE DINING & ZERO-IMPACT EXPERIENCE, hospitality that respects people & protects resources
Tuesday, 02 Dec 2025 - Wednesday, 03 Dec 2025
Online

GREEN GASTRONOMY, η χορτοφαγική κουζίνα ως δημιουργική πρόταση υψηλής γαστρονομίας - Αθήνα
Tuesday, 02 Dec 2025 - Wednesday, 03 Dec 2025
Αθήνα


SEAMLESS COMMUNICATION, empathy - collaboration - authenticity - freedom
Thursday, 04 Dec 2025 - Friday, 05 Dec 2025
Online

COMPLAINT HANDLING, with mindfulness & resilience - Σάμος
Thursday, 04 Dec 2025 - Friday, 05 Dec 2025
Σάμος


SOCIAL MEDIA MASTERCLASS, strategy - content - performance in the AI era
Monday, 08 Dec 2025 - Tuesday, 09 Dec 2025
Online

SERVICE SKILLS | WOW SERVICE SKILLS, conscious communications
Monday, 08 Dec 2025
Online

STANDARD OPERATING PROCEDURES (SOP), δημιουργώντας αποτελεσματικές διαδικασίες - Κως
Wednesday, 10 Dec 2025 - Thursday, 11 Dec 2025
Κως


CLASSICS WITH A TWIST, η νέα ματιά στα διαχρονικά γλυκά
Wednesday, 10 Dec 2025 - Thursday, 11 Dec 2025
Online

EMPLOYEE MOTIVATION, types - approaches - best practices
Thursday, 11 Dec 2025 - Friday, 12 Dec 2025
Online

SERVICE SKILLS | WOW SERVICE SKILLS, caring for myself & my guest
Monday, 15 Dec 2025
Online

ISO QUALITY IN HOSPITALITY, boosting guest satisfaction & operational excellence
Tuesday, 16 Dec 2025 - Friday, 19 Dec 2025
Online

THE ART OF PESCETARIAN COOKING - FISH DRY AGING, τεχνικές ξηρής ωρίμανσης ιχθύων για γαστρονομικές δημιουργίες
Tuesday, 16 Dec 2025 - Wednesday, 17 Dec 2025
Online

LEADING WITH IMPACT, people - process - attitudes - Θεσσαλονίκη
Thursday, 18 Dec 2025 - Friday, 19 Dec 2025
Θεσσαλονίκη


Αίτηση εκπαιδευτή - Συντονιστή εκπαιδευτικών προγραμμάτων ΙΝΣΕΤΕ
Thursday, 01 Jan 2026
Online

eCornell Online Courses
Thursday, 01 Jan 2026
Online

eCornell Online Courses & Certificates
Thursday, 01 Jan 2026
Online

ΒΙΟΛΟΓΙΚΗ ΩΡΙΜΑΝΣΗ ΚΡΕΑΤΩΝ & ΑΛΙΕΥΜΑΤΩΝ, ποιότητα - ασφάλεια - γευστική πολυπλοκότητα - Αθήνα
Thursday, 08 Jan 2026 - Friday, 09 Jan 2026
Αθήνα


MASTERING RESTAURANT MARKETING, excellence from strategy to action
Thursday, 08 Jan 2026 - Saturday, 10 Jan 2026
Online

BUILDING TEAMS | LEADING IN ACTION, process & people management - situational leadership
Monday, 12 Jan 2026
Online

Η ΣΥΓΧΡΟΝΗ ΚΑΤΣΑΡΟΛΑ – ΚΟΥΖΙΝΑ A LA GREQUE, μαγειρευτά κατσαρόλας με τεχνικές του σήμερα - Ιωάννινα
Tuesday, 13 Jan 2026 - Wednesday, 14 Jan 2026
Ιωάννινα
Ιωάννινα

WORKPLACE VIOLENCE & HARRASSMENT, prevention & response
Thursday, 15 Jan 2026 - Friday, 16 Jan 2026
Online

AI FUNDAMENTALS & APPLICATIONS, for tourism professionals
Thursday, 15 Jan 2026 - Friday, 16 Jan 2026
Online

BUILDING TEAMS | PERFORMANCE MANAGEMENT, effective feedback approaches & techniques
Monday, 19 Jan 2026
Online

ΣΥΓΧΡΟΝΗ ΕΛΛΗΝΙΚΗ ΚΟΥΖΙΝΑ, γαστρονομική παράδοση σε νέα κατεύθυνση - Ρόδος
Tuesday, 20 Jan 2026 - Wednesday, 21 Jan 2026
Ρόδος


ΒΑΣΙΚΕΣ ΑΡΧΕΣ ΑΕΙΦΟΡΙΑΣ ΣΤΗ ΛΕΙΤΟΥΡΓΙΑ ΤΩΝ ΞΕΝΟΔΟΧΕΙΩΝ, principles & tools for greener hotel operations
Tuesday, 20 Jan 2026
Online

HOSPITALITY ACROSS CULTURES, creating authentic guest experiences
Wednesday, 21 Jan 2026
Online

F&B COST CONTROL MANAGEMENT, advanced toolkit
Wednesday, 21 Jan 2026 - Friday, 23 Jan 2026
Online

FIRST TIME FOOD & BEVERAGE MANAGER, starting strong
Thursday, 22 Jan 2026 - Friday, 23 Jan 2026
Online

LEADING ORGANIZATIONAL CHANGE, the art of minimizing negative impact & maximizing positive outcomes
Monday, 26 Jan 2026 - Tuesday, 27 Jan 2026
Online

BUILDING TEAMS | COACHING 4 PERFORMANCE, διαχείριση αλλαγών - συναισθηματική ανθεκτικότητα
Monday, 26 Jan 2026
Online

F&B MANAGEMENT, building a leadership culture
Tuesday, 27 Jan 2026 - Thursday, 29 Jan 2026
Online

BEYOND NIGIRI, αιρετικές τεχνικές - τολμηρές πρώτες ύλες - νέοι κανόνες - Θεσσαλονίκη
Tuesday, 27 Jan 2026 - Wednesday, 28 Jan 2026
Θεσσαλονίκη


FINANCE FUNDAMENTALS & APPLICATIONS, understand - practice - analyse - apply
Thursday, 29 Jan 2026 - Friday, 30 Jan 2026
Online

WORDING & COMMUNICATION, how to speak to be heard - Χανιά
Friday, 30 Jan 2026
Χανιά


Η ΣΚΙΑ ΤΟΥ MICROMANAGEMENT, αναγνώριση & αντιμετώπιση
Monday, 02 Feb 2026
Online

BUILDING TEAMS | MANAGING WORKPLACE CONFLICTS, αποφυγή - διαχείριση - αξιοποίηση εσωτερικών συγκρούσεων
Monday, 02 Feb 2026
Online

COMPLAINT HANDLING, for hotels & restaurants
Tuesday, 03 Feb 2026 - Thursday, 05 Feb 2026
Online

FUNDAMENTALS OF DIGITAL MARKETING, channels - strategy - planning
Tuesday, 03 Feb 2026 - Thursday, 05 Feb 2026
Online

HOSPITALITY CUSTOMER SERVICE ESSENTIALS, the guest journey
Friday, 06 Feb 2026
Online

FRESH & TIDY, essentials for laundry & linen room efficiency
Monday, 09 Feb 2026 - Tuesday, 10 Feb 2026
Online

ΣΥΓΧΡΟΝΑ ΕΣΤΙΑΤΟΡΙΚΑ ΓΛΥΚΑ II, από μάγειρα για μάγειρες
Monday, 09 Feb 2026 - Tuesday, 10 Feb 2026
Online

F&B ESSENTIALS, seamless F&B service for exceptional professionals
Wednesday, 11 Feb 2026 - Friday, 13 Feb 2026
Online

MENU DEVELOPMENT & NUTRITION WELLNESS IN THE AI ERA, key guidelines - essential steps - driven AI tools - Κέρκυρα
Thursday, 12 Feb 2026 - Friday, 13 Feb 2026
Κέρκυρα


FIRST TIME FRONT OFFICE MANAGER, starting strong
Monday, 16 Feb 2026 - Tuesday, 17 Feb 2026
Online

SUCCESFULL INTERVIEWS, identifying high performers & cultural fit
Monday, 16 Feb 2026 - Wednesday, 18 Feb 2026
Online

ΕΦΑΡΜΟΣΜΕΝΗ ΜΑΓΕΙΡΙΚΗ, σύγχρονα εργαλεία & τεχνικές
Wednesday, 18 Feb 2026 - Thursday, 19 Feb 2026
Online

AGILE WAY OF WORKING, enhancing efficiency & adaptability in the hospitality industry - Πιερία
Thursday, 19 Feb 2026 - Friday, 20 Feb 2026

Κατερίνη

AI IN TOURISM, from prompt to practice
Friday, 20 Feb 2026
Online

SUSTAINABLE TOURISM & ESG STRATEGIES, driving responsibility across the value chain
Tuesday, 24 Feb 2026 - Wednesday, 25 Feb 2026
Online

CONFLICT MANAGEMENT, προσεγγίσεις αποτελεσματικής διαχείρισης
Thursday, 26 Feb 2026 - Friday, 27 Feb 2026
Online

HOUSEKEEPING MANAGEMENT 1, operations & leadership - Καλαμάτα
Thursday, 26 Feb 2026 - Friday, 27 Feb 2026

Καλαμάτα

SUPERVISORY SKILLS | BUILDING HEALTHY TEAM RELATIONSHIPS, attitudes - behaviors - emotions
Monday, 02 Mar 2026
Online

HOUSEKEEPING ΕSSENTIALS, sparkle - shine & make a difference - Λήμνος
Tuesday, 03 Mar 2026 - Wednesday, 04 Mar 2026

Λήμνος

ALL ABOUT BAGUETTE, μυστικά & τεχνικές για δημιουργικές παραλλαγές
Tuesday, 03 Mar 2026 - Wednesday, 04 Mar 2026
Online

ALL ABOUT CROISSANT, ανακαλύπτοντας την τέχνη του αυθεντικού & καινοτόμου κρουασάν
Thursday, 05 Mar 2026 - Friday, 06 Mar 2026
Online

THE NEUROSCIENCE OF CHANGE, στρατηγικές & πρακτικές εφαρμογές
Monday, 09 Mar 2026
Online

SUPERVISORY SKILLS | INFLUENCING FOR POSITIVE IMPACT, leading teams towards great results
Monday, 09 Mar 2026
Online

ΓΕΥΣΕΙΣ ΤΗΣ ΚΑΛΥΜΝΟΥ, τόπος - μνήμη - γεύση - Κάλυμνος
Tuesday, 10 Mar 2026 - Thursday, 12 Mar 2026
Κάλυμνος


ΜΕΤΑΤΡΕΠΟΝΤΑΣ ΤΗΝ ΠΩΛΗΣΗ ΣE ΕΜΠΕΙΡΙΑ, μυστικά επικοινωνίας - τεχνικές cross selling & upselling
Thursday, 12 Mar 2026 - Friday, 13 Mar 2026
Online

HOLISTIC APPROACH FOR SUSTAINABLE HOTEL OPERATIONS, principles - practice & certifications - Ηράκλειο
Thursday, 12 Mar 2026 - Friday, 13 Mar 2026

Ηράκλειο

HOUSEMEN & VALETS IN FOCUS, success behind the scenes
Monday, 16 Mar 2026
Online

SUPERVISORY SKILLS | ESSENTIAL COMMUNICATION SKILLS, improve your working environment & increase performance
Monday, 16 Mar 2026
Online

HOSPITALITY MAINTENANCE & SECURITY, delivering excellence to guests & colleagues
Tuesday, 17 Mar 2026
Online

FROM FIN TO GIL, αξιοποιώντας ολόκληρο το ψάρι - Ηράκλειο
Wednesday, 18 Mar 2026 - Thursday, 19 Mar 2026
Ηράκλειο


SUPERVISORY SKILLS | MANAGE YOUR MANAGER, because you have a manager too!
Monday, 23 Mar 2026
Online

SUPERVISORY SKILLS | CHANGE MANAGEMENT ESSENTIALS, how to plan - communicate - ensure successful change
Monday, 30 Mar 2026
Online

SEASON OPENING, ομαλή επανένταξη εποχικών εργαζομένων - Καβάλα
Tuesday, 31 Mar 2026
Καβάλα
Καβάλα

MODERN TARTS, ENTREMETS & TRAVEL CAKES, γεύση - υφή - αισθητική - Ηράκλειο
Tuesday, 21 Apr 2026 - Wednesday, 22 Apr 2026
Ηράκλειο


WSPC COURSES powered by INSETE
Friday, 01 Jan 2027
Online