Terms of Use and Privacy Policy

Terms of Use

The following terms and conditions (the “Terms”) govern all use of the www.eventora.com website (the “Site”). The Site and the services available through the Site (hereinafter referred to as “Service”) are owned and operated by Eventora. You can contact Eventora at https://www.eventora.com/en/contact
By using any part of the Service you agree to all of the Terms and Conditions and the Privacy Policy contained herein. To use the Services the user must be of age.

Eventora can modify the Terms any time and you are responsible to check these Terms for any changes. If you continue to use the Service, this constitutes that you accept these changes.
The Terms are published at https://www.eventora.com/en/terms

Users who are organizing events (the “Organizers”) can use the Service to provide information for the event they organize and collect registration fees directly from users who want to attend the event (the “Buyers”). Online payments are transacted through third party online payment service providers, like PayPal.

Service Charges
Organizers agree to pay Eventora the then-current service charges as set by Eventora You can read the service charges at https://www.eventora.com/en/Organizer/Plans

Organizers accept the responsibility to provide refunds to the Buyers.
Eventora is not responsible to provide any refunds to the Buyers.

Payment Systems
Eventora has no responsibility for any payment service provider. You as a user (Organizer or Buyer) are bound by the applicable terms of use governing the third party service provider’s service.

Service Use - Service Termination
You may not use the Service for any illegal or unauthorized purpose. You should provide true and current information about yourself when you are registering at the Site
Eventora has the right to suspend your account or terminate the service at any time without notice when you use the service anappropriately.


You warrant that you have all the rights to use the content you submit to the Service and that you do not violate the rights of any third party. Your content should comply with all applicable laws and regulations. Eventora reserves the right to remove any of your content from the Site.

Please send an e-mail to support@eventora.com for any questions you may have


Privacy Policy

Welcome to Eventora. Awapai Ltd. (“Eventora”) enables event organisers (“Organisers”) to promote, manage and get registrations for their events. People (“Attendees”) can register for events and share event information with their network. It is our policy to respect your privacy regarding any information we may collect while operating our website and applications for social networks and mobile phones (the “Services”). Your privacy is critically important to us. If you have questions about deleting or correcting your personal data please contact our support team.

Information We Collect

1. Gathering of non Personally-Identifying Information (Non Personal Data)

Like most website operators, Eventora collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Eventora’s purpose in collecting non-personally identifying information is to better understand how Eventora’s users use its Services.

Cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Eventora uses cookies to help Eventora identify and track visitors, their usage of Eventora website, and their website access preferences. Eventora visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Eventora’s websites, with the drawback that certain features of Eventora’s websites may not function properly without the aid of cookies.

2. Gathering of Personally-Identifying Information (Personal Data)

Certain users of the Service choose to interact in ways that require Eventora to gather personally-identifying information. The amount and type of information that Eventora gathers depends on the nature of the interaction.
Organisers. We ask event Organisers, who sign up for the Service, to provide their personal data, including name, surname, and an email address (username). Depending on the type of events they organize (free or paid events) and their use of the Service, we might also ask them to provide more information including as necessary their phone number, address, contact e-mail address, Tax Identification Number, billing address, occupation, bank account number, PayPal account, Stripe account.
Attendees. Those who register for an event are asked to provide their name, surname, email address. They might be also asked to provide additional personally identifying information including without limitation their address, phone number, occupation. If an Attendee voluntarily provides that information, it will be available to us. In addition, such information will be delivered to the Organiser of the applicable event in accordance with "Information we share" below.

We do not ask for credit or debit card information and we do not process or store such information. For paid events that Organiser has enabled payment via credit card,  PayPal or Stripe, Attendees are redirected for the payment to a secure page of a Bank, PayPal or Stripe. In each case, Eventora collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user’s interaction with the Services. Eventora does not disclose personally-identifying information other than as described. And users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Service-related activities.

Information Security
We work hard to protect Eventora and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We encrypt many of our services using SSL.

Links to other web sites
Our services may contain links to other web sites, controlled by others. Please contact those web sites directly for their Privacy Policies.

How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Eventora and our users. We may use the Personal Data as follows:

  • Services delivery. To be able to provide the Services.
  • Support. To manage your account and provide you with customer service.
  • Marketing. To contact you  in the future, with your consent, about events, products or services that may be of interest to you. Products and services can be either ours, of our affiliated companies or other third parties.
  • Organiser emails. Organisers can also contact you by e-mail.
  • Analysis. To perform research and analyze your use of, or interest in, events, products, services or content.
  • Personalization. To help us develop and display content tailored to your interests.
  • Internal business purposes. To manage our business, to enforce our terms and conditions.
  • Other functions. To perform other functions, which we will describe to you at the time we collect the information.

Eventora processes information on servers in Ireland, Europe. We may process your personal information on a server located outside the country where you live.

 Information we share

We do not share personal data information with companies, organizations and individuals outside of Eventora unless one of the following circumstances apply:

  • With your consent. We will share personal information with companies, organizations or individuals outside of Eventora when we have your consent to do so. We require opt-in consent for the sharing of any personal information.
  • With event Organiser. When an “Attendee” registers to an event, information we collect is shared with the applicable event Organiser. Organiser can determine whether certain participant data are displayed on a publicly accessible attendee list. As an Attendee, you are able to remove your details from the attendee list or to contact the event Organiser and Eventora with regard to this matter.
  • For external processing. We may provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons. We will share personal information with other parties for legal reasons  if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    - meet any applicable law, regulation, legal process or enforceable governmental request.
    - enforce applicable Terms of Service, including investigation of potential violations.
    - detect, prevent, or otherwise address fraud, security or technical issues.
    - protect against harm to the rights, property or safety of Eventora, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

 If Eventora is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

 Your Choices

Limit the Personal Data you provide. Choose not to provide any Personal Data or limit the Personal Data you provide. This could prevent you from engaging in certain Service-related activities, like opening an account or registering for an event.

Access to Information. You can access and update your Personal Data by visiting your Profile Page, after creating an Eventora account). In addition, you can send us information, deletion and amendment requests via e-mail, our contact form or letter. Our address is: Awapai Ltd. (Eventora), Technology & Research Park of Attica, P. Grigoriou & Neapoleos 27, GR-153 41 Ag. Paraskevi, Greece.

The EU General Data Protection Regulation (GDPR)

In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the "GDPR") became effective. The GDPR requires Eventora and Organisers using the Service to provide Users with more information about the processing of their Personal Data.

Legal grounds for processing your Personal Data

The legal grounds for us processing your Personal Data will typically be because:

  • it is necessary for our contractual relationship;
  • you provided your consent;
  • the processing is necessary for us to comply with our legal or regulatory obligations; and/or
  • the processing is in our legitimate interest as an event organising and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).

Personal Data retention

We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.

If you have an account with us, we will typically retain your Personal Data for a period of 60 days after you have requested that your account is closed or if it's been inactive for 6 years.

Your rights

Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.

For the most part, you can you can exercise these rights by logging in and visiting the My Account page or changing the "cookie settings" in your browser. If you can't find what you're looking for in the My Account page, please contact us. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.

If you have a complaint about how we handle your Personal Data, please get in touch with us. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.


To provide the services, we may need to transfer some of your Personal Data to third parties (sub-processors). Whenever we transfer Personal Data, we take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data.
Sub-processors we use:

Eventora as a data controller and a data processor

EU data protection law makes a distinction between organisations that process Personal Data for their own purposes (known as "data controllers") and organisations that process personal data on behalf of other organisations (known as "data processors"). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.

Eventora may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.

For example, if you create an account with us to organise your events, Eventora will be a data controller in respect of the Personal Data that you provide as part of your account. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or Eventora Properties, which could relate to Organisers or Consumers. We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you.

However, if you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organiser (for example, sending confirmation, promotional and feedback emails, etc.) and to help the Organiser target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.). In these circumstances, Eventora merely provides the "tools" for Organisers; Eventora does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organiser as the data controller, not to Eventora.

Privacy Policy Changes

As we may change our Privacy Policy from time to time, we encourage you to frequently check this page for any changes.